Privacy Policy

Updated at 22/07/2021

PT Supersoft Sistemindo (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by PT Supersoft Sistemindo.

This Privacy Policy applies to our website, and its associated subdomains (collectively, our “Service”) alongside our application, Supersoft Website. By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Definitions and key terms

To help explain things as clearly as possible in this Privacy Policy, every time any of these terms are referenced, are strictly defined as:

Cookie: small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, remember information about you such as your language preference or login information.

Company: when this policy mentions “Company”, “we”, “us”, or “our”, it referes to PT Supersoft Sistemindo, Millennium Centennial Center, 38th Floor, Jl. Jend. Sudirman No. 25, Jakarta 12920, Indonesia that is responsible for your information under this Privacy Policy

Country: where PT Supersoft Sistemindo or the owners/founders of PT Supersoft Sistemindo are based, in this case is Indonesia

Customer: refers to the company, organization or person that signs up to use PT Supersoft Sistemindo Service to manage the relationships with your consumers or service users.

Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit Supersoft Website and use the services.

IP Address: Every device connected to the Internet Is assigned a number known as an Internet Protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connecting to the Internet.

Personnel: refers to those individuals who are employed by PT Supersoft Sistemindo or are under contract to perform a service on behalf of one of the parties.

Personal Data: any information that directly, indirectly, or in connection with other information – including a personal identification number – allows for the identification or identifiability of a natural person.

Service: refers to the service provided by PT Supersoft Sistemindo as described in the relative terms (if available) and on this platform.

Third-party service: refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.

Website: PT Supersoft Sistemindo’s site, which can be accessed via this URL: www.ptsupersoft.com

You: a person or entity that is registered with PT Supersoft Sistemindo to use the Services

What information do we collect?

We collect information from you when you visit our website, register on our site, place an order, subscribe to our newsletter, respond to a survey, or fill out a form.

Name / Username
Phone Numbers
Email Addresses
Job Titles 

Where and when is information collected from customers and end users?

PT Supersoft Sistemindo will collect personal information that you submit to us. We may also receive personal information about you from third parties.

How do we use the information we collect?

Any of the information we collect from you may be used in one of the following ways:

• To personalize your experience (your information helps us to better respond to your individual needs)

• To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)

• To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)

• To process transactions (if any)

• To administer a contest, promotion, survey, or other site feature

To send periodic emails

How do we use the information we collect?

Any of the information we collect from you may be used in one of the following ways:

• To personalize your experience (your information helps us to better respond to your individual needs)

• To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)

• To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)

• To process transactions (if any)

• To administer a contest, promotion, survey, or other site feature

To send periodic emails

How do we use your email address?

By submitting your email address on this website, you agree to receive emails from us. You can cancel your participation in any of these email lists at any time by clicking on the opt-out link or other unsubscribe option that is included in the respective email. We only send emails to those people who have authorized us to contact them, either directly, or through a third party. We do not send unsolicited commercial emails, because we have spam as much as you do. By submitting your email address, you also agree to allow us to use your email address for customer audience targeting. If, however, you have provided the same email to us through another method, we may use it for any of the purposes stated in this Policy. Note; if at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How long do we keep your information?

We keep your information only so long as we need it and fulfil the purposes described in this policy. This is also the case for anyone that we share your information with and who carries out services on our behalf. When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we will either remove it from our systems or depersonalize it so that we cannot identify you.

Personnel

If you are a PT Supersoft Sistemindo worker or applicant, we collect information you voluntarily provide to us. We use the information collected for Human Resources purposes in order to administer benefits to workers and screen applications.
You may contact us to (1) update or correct your information, (2) change your preferences with respect to communications and other information you receive from us, or (3) receive a record of the information we have relating to you. Such updates, corrections, changes, and deletions will have no effect on other information that we maintain, or information that we have provided to third parties in accordance wit this Privacy Policy prior to such update, correction, change, or deletion.

Sale of business

We reserve the right to transfer information to a third party in the event of a sale, merger, or other transfer of all or substantially all of the assets of PT Supersoft Sistemindo or any of its Corporate Affiliates (as defined herein), or that portion of PT Supersoft Sistemindo or any of its Corporate Affiliates to which the Service relates, or in the event that we discontinue our business or file a petition or have filed against us a petition in bankruptcy, reorganization or similar proceeding, provided that the third party agrees to adhere to the terms of this Privacy Policy.

Affiliates

We may disclose information (including personal information) about you to our Corporate Affiliates. For purposes of this Privacy Policy, “Corporate Affiliate” means any person or entity which directly or indirectly controls or is controlled by or is under common control with PT Supersoft Sistemindo, whether by ownership or otherwise. Any information relating to you that we provide to our Corporate Affiliates will be treated by those Corporate Affiliates in accordance with the terms of this Privacy Policy.

Governing Law

This Privacy Policy is governed by the laws of Republic of Indonesia without regard to its conflict of laws provision. You consent to the exclusive jurisdiction of the courts in connection with any action or dispute arising between the parties under or in connection with this Privacy Policy except for those individuals who may have rights to make claims under Privacy Shield, or the Swiss-US framework.

The laws of Republic of Indonesia, excluding its conflicts of law rules, shall govern this Agreement and your use of the website. Your use of the website may also be subject to other local, state, national, or international laws.

By contacting us directly, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, you should not engage with our website. Continued use of the website, direct engagement with us, or following the posting of changes to this Privacy Policy that do not significantly affect the use or disclosure of your personal information will mean that you accept those changes.

Your consent

We have updated our Privacy Policy to provide you with complete transparency into what is being set when you visit our site and how it is being used. By engaging with PT Supersoft Sistemindo, you hereby consent to our Privacy Policy and agree to its terms.

Cookies

PT Supersoft Sistemindo uses “Cookies” identify the areas of our website that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to enhance the performance and functionality of our website but are non-essential to their use. However, if you disable Cookies, you may not be able to access functionality on our website correctly or at all. We never place Personally Identifiable Information in Cookies.

Changes to our Privacy Policy

We may change our Services and policies, and we may need to make changes to this Privacy Policy so they accurately reflect our Services and policies. If you continue to use the Service, you will be bound by the updated Privacy Policy.

Contact us

Do not hesitate to contact is if you have any questions.

• Via Email: sales@ptsupersoft.com

• Via Phone Number: +62 21 3973 8310

• Via this Link: https://ptsupersoft.com/en/connect-with-us/